AI + AUTOMATION, WITHOUT THE THEATER

Let’s fix

BASED IN TEXASWORKING ANYWHERE

A LITTLE ABOUT ME

Cody outdoors with his family in Kyle, Texas
THE HOME TEAM / KYLE, TX

I like finding the better way to do the work.

I’m based in Kyle, Texas, just south of Austin. My background spans healthcare operations, product operations, and governance, risk and compliance—usually as the person connecting systems, improving workflows, automating repetitive work, and creating structure where it’s missing.

I work with small and midsize businesses as a fractional AI lead—part strategic partner, part hands-on builder. I help teams find practical opportunities to use AI, decide what’s worth pursuing, and then design and build the tools, automations, and agent workflows that bring those ideas to life. I also put the right guardrails and human oversight around them so they’re dependable in the real world.

I’m growing this practice alongside my full-time role because I want to help businesses take advantage of what’s possible without getting buried in AI hype. It’s genuinely fun for me: I get to meet good people, solve new puzzles, and keep building my craft—perhaps well enough to do this full-time one day.

Most recent
projects.

PROJECT 001LANDSCAPING / QUOTING
Aerial property with the estimated lawn area highlighted in yellowAERIAL LAWN MEASUREMENT
PRELIMINARY ESTIMATE

1,200 sq ft

Estimated serviceable lawn area
Kyle, Texas

Recurring lawn care$39 / visit
XERISCAPE CONVERSION
BASIC$6k
NATIVE$12k
FULL$24k

A useful estimate before the lead goes cold.

An address becomes an estimated lawn measurement, recurring service price, and three levels of xeriscape conversion—ready for a human to review before it reaches the customer.

PROJECT 002ECOMMERCE / SUPPORT RESOLUTION
CUSTOMER RESOLUTION AGENT POLICY ENGINE ACTIVE
01 / CUSTOMER

My hat arrived with a torn strap.

Sorry about that. I found order #4417 — the Canyon cap, delivered Tuesday.

I can send a replacement today at no charge, or email you a prepaid return label. Which would you prefer?

Replacement please.

RESOLVED · 2M 14S · NO HUMAN TOUCH
02 / POLICY CHECKS
ORDER VERIFIED#4417 PASS
ITEM VALUE$32 · under $50 PASS
RETURN WINDOWday 12 of 30 PASS
PRIOR COMPLAINTSnone in 12 mo PASS
REPLACEMENT STOCKavailable PASS
SHIP-TO ADDRESSmatches original PASS
FRAUD / RISK FLAGSnone PASS
DECISION / ALL CHECKS PASSEDAUTOMATIC REPLACEMENT PERMITTED
INFORMATIONALanswers on its own“Where is my order?”
LOW-RISK RESOLUTIONacts within fixed limitsreplace a damaged $32 hatTHIS CASE
HUMAN APPROVALprepares the case, does not act3 complaints in 90 daysHANDOFF REQUIRED

An agent that can act, inside limits it can’t change.

It answers order and product questions, resolves low-value problems on its own, and stops at the line a fixed policy engine draws. Every decision shows its work — what passed, what failed, and why a case went to a person instead.

You don’t need
a project brief.

Tell me what feels slow, manual, disconnected, or unnecessarily painful.

Your message goes directly to Cody. No pitch deck required.

05 / PRACTICAL NOTES

One useful idea.
Once a month.

A short note about practical AI, automation, and better operations—sent on the first of each month. Optional, useful, and easy to leave.